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PC SYNC
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Everyday when we log in to our desktops in the workspace we usually forget to subsequently
log onto our IP Phone. If we do remember we do it grudgingly, because for ages we
are not accustomed to logging in for making a phone call. Now all that is past,
with MARS PCSync the users do not have to log in twice but once and only to their
computers. Along with the window login through a backend service the users will
be automatically logged into their respective IPT machines for Extension Mobility.
Once the users are logging out of their workstations they are logged out of their
phones as well automatically.
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AUTO REDIAL
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MARS Auto Redial is a utility application which allows the user to put a particular
number in the redial mode till the time a response is obtained. For a number which
is constantly busy can be enabled for redial on a Cisco IP Phone. This not only
saves time for the executive but also adds business process benefits to certain
crucial functions of the organization.
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MARS Phone Lock/Unlock
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MARS Phone Lock/Unlock is a utility application that allows users to lock and unlock their IP Phones by choosing appropriate options from the menu of the phone itself. If the user locks the phone than till the time it is unlocked it can receive all incoming calls and will be able to make a few select outgoing calls.
Advantages of MARS Phone Lock/Unlock along with Cisco Extension Mobility (EM)
To prevent misuse of a phone in his absence a user needs to logout his EM profile before leaving his desk and from then on all further incoming calls will be directly diverted to his voice mail.
In such a case any person calling (might be customer/boss) might have the impression that the person is not in office.
If Mars Lock/Unlock is present then all the incoming calls will land on the phone and on not being answered the call will be diverted to the voice mail.
On returning to his desk the employee has to check each of his voice mail to know the calls he has missed.
If MARS Lock/Unlock is present then the employee on returning to his desk can see the list of missed calls at the click of a button.
With MARS Lock/Unlock if required the employee can ask his colleague to answer an important call which he is expecting when he is not in his desk which will not be possible by logging out his EM profile because the call will not land on the phone.
With Extension Mobility if the user forgets to logout his EM profile while leaving his desk then the phone is left open for unauthorized usage.
With Parsec's MARS Auto Lock application this is also solved as the application can be configured to lock the phone automatically after a certain idle period of the phone.
Mars Lock/Unlock application works for both EM & Non-EM users.
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